For fast and efficient troubleshooting, our technical support team provides remote assistance with our support team.
If your product encounters issues within the warranty period, please contact us by email or phone with the following information:
We will respond within 1–2 business days with further instructions.
All products come with a standard 1-year warranty (unless otherwise stated). The warranty covers manufacturing defects and excludes physical damage or misuse.
Contact us at support@yinfutech.com or call us at +8615990088790. We're here to help!
We maintain a small stock of popular CCTV camera models for quick dispatch. If inventory is unavailable, orders are shipped within 3 weeks, ensuring fast turnaround for your surveillance projects.
We support custom branding and feature expansion such as logo printing and 4G LTE module integration. Tailor your security cameras to your market and project needs with ease.
Our Hangzhou warehouse allows direct shipping to local and international customers, improving delivery speed and lowering logistics costs.
All cameras go through strict quality control. We offer affordable yet high-performance CCTV solutions for system integrators, resellers, and OEM partners.
All products are ONVIF compliant and support multi-language firmware, ensuring compatibility with most NVR/VMS systems worldwide.
Yes, all our products are CE, FCC, and RoHS certified, ensuring compliance with international safety and environmental standards.
We offer a standard 3-year warranty for all CCTV camera products. During this period, we provide free technical support and replacement for any manufacturing defects.
Yes, lifetime technical support is available via email, remote assistance (e.g., AnyDesk), or phone.
Absolutely. We provide SDK and API development kits to support third-party system integration. Please contact our support team to request documentation and developer access.
